Ingersoll Rand Field Service Technician I in Jiangsu, China


At Ingersoll Rand we are passionate about inspiring progress around the world. We advance the quality of life by creating comfortable, sustainable and efficient environments. Our people and our family of brands—including Club Car® , Ingersoll Rand® , Thermo King® , Trane® , American Standard® Heating & Air Conditioning and ARO® - work together to enhance the quality and comfort of air in homes and buildings; transport and protect food and perishables; and increase industrial productivity and efficiency. We are a global business committed to a world of sustainable progress and enduring results. For more information, visit .

Ingersoll Rand is a diverse and inclusive environment. We are an equal opportunity employer, dedicated to hiring a diverse workforce; including individuals with disabilities and United States qualified protected veterans.

Job Summary:

Daily operation of IT infrastructure support and ensure compliance with relevant regulations, process and accounting principles. This role play a vital role in ensuring first-line on-site IT support working as part of a team to deploy defined technology solutions to physical locations and business users. Serves as on-site support extensions for other Infrastructure and Application teams.


Work independently for computer hardware troubleshooting (Dell) and contact Dell for hardware replacement

Work independently for Microsoft Windows operating system (Windows xp, Windows 7, 8) setup and installation

Work independently for other software used in IR setup and installation

Work independently for personal computer environment troubleshooting

Work independently for desktop printer/multifunction printer setup/installation and maintenance

Work independently for bar code printer setup/installation and maintenance

Work independently for desktop telephone technical support

Work independently for other IT related accessories such as handheld wireless scanner setup and installation

Work independently for IT assets management

Work independently for IT equipment support on shop floor

Work with peer groups for IT devices procurement

Assist to check the IT room UPS, air conditioners running status

Assist to check the IT room server, network equipment running status

Be engaged in all IT infrastructure activities and projects assigned

Follow requirements to complete tasks to meet short-and long-term deadlines


Bachelor or equivalent degree from an accredited school, major in Information Technology<= two years' of working experience in IT FST areas

Strong ownership, and commitment driven style

Good team player

Good interpersonal skills, with demonstrated ability to communicate and collaborate with internal clients, peers and team effectively

Documentation skill is a plus

Strong learning agility, and commitment to continuous learning.

Understanding of new requirements/process, able to follow up

Team coorperation on problem solving

Be familiar with Microsoft Suite software, especially on word & Excel

Knowledge of sever/network function is a plus

Fluent spoken & written English

Key Competencies:

We are committed to helping you reach your professional, personal and financial goals. We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest. We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations.

If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.

Primary Location: Jiangsu-China

Job: Information Technology

Schedule: Full-time

Shift: Day Job

Status: Regular

Type: Experienced

Posting: Aug 1, 2018, 1:26:27 AM